[STCW] Crisis Management and Human Behaviour Training Course (MCA)

4.5 hours

Product code: #6401.1

Version 1

$150.00 Excl. Sales Tax

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Emergencies can happen at any time on board, the key to ensuring safe operations in an emergency is to be well rehearsed and ensure the passengers are kept safe. The course covers the identification of stress, emergency procedures, communications with passengers and crew in an emergency and crowd control methods. The STCW code (section A-V/2, paragraph 4) states that any person with responsibility for the safety of passengers in emergency situations on board passenger ships shall complete Crisis Management and Human Behaviour Training in accordance with their capacity, duties and responsibilities.

This course is:

  • intended for Masters, Chief Mates, Chief Engineer Officers, Second Engineer Officers and any person having responsibility of passengers in emergency situations on board passenger ships
  • compliant with STCW Regulation V/2, paragraph 8 & section A-V/2, paragraph 4.

This course is divided into two parts. The learning part may be completed online from any location. The assessment part must be completed under direct supervision at a Marlins Approved Test Centre*

On completion of this course you will receive a Certificate of Proficiency from Ocean Technologies Group, powered by Marlins, Seagull and Videotel.

*additional fee payable to the Approved Test Centre


What you'll learn

how the design and layout of passenger ships can cause problems for passengers

communicating with passengers in an emergency

emergency procedures, plans and legislation

how to organise a realistic drill

how human behaviour and stress in a crisis can be managed


There are no pre-requisites for this course however to receive a certificate, the assessment part of this course must be completed at a Marlins Approved Test Centre.


STCW regulation V/2 paragraph 8 and Section A-V2 paragraph 4
MNTB Passenger Ship Courses Criteria, 2nd edition


Maritime and Coastguard Agency


This course may be accepted by other maritime administrations. Please contact us for details.

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