Product code: #6325
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Description
The STCW code (section A-V/2, paragraph 4) states that any person with responsibility for the safety of passengers in emergency situations on board passenger ships shall complete Crisis Management and Human Behaviour Training in accordance with their capacity, duties and responsibilities. This course addresses the main factors to be aware of in a crisis and the key measures you should deploy, such as how you assess and respond to a crisis using the resources available; how you cope with the stress involved; how you control large numbers of passengers and how you communicate effectively with them and your crew members. These measures can be worked into your existing emergency procedures and practice, ensuring you are as prepared as possible should a crisis ever arise on board ship.
On completion of this course you will receive a Certificate of Proficiency from Ocean Technologies Group, powered by Marlins, Seagull and Videotel.
Please note: This course must be completed onboard ship. The Master/senior officer onboard must sign and stamp your application form to verify they have directly supervised your eLearning assessment(s) and ship specific training.
What you'll learn
Describe how to control the response to an emergency
Explain how to optimise the use of resources in an emergency
Define how to control passengers and other personnel during emergency situations
Describe how to establish and maintain effective communications
Explain the importance of shipboard emergency organisational procedures and drills
Course Contents
The course includes the following components.
- Module #649.00 Crisis Management and Human Behaviour, Introduction
- Module #649.01 Crisis Management and Human Behaviour, What is Crisis Management?
- Module #649.02 Crisis Management and Human Behaviour, Controlling the Response to a Crisis
- Module #649.03 Crisis Management and Human Behaviour, Human Behaviour in a Crisis
- Module #649.04 Crisis Management and Human Behaviour, Controlling Passengers and Other Personnel During a Crisis
- Module #649.05 Crisis Management and Human Behaviour, Establishing and Maintaining Effective Communications
- Module #649.06 Crisis Management and Human Behaviour, Establishing Effective Shipboard Emergency Procedures and Practice
- Module #649.07 Crisis Management and Human Behaviour, Assessment
Prerequisites
There are no pre-requisites for this course however this course must be taken onboard ship and the ship specific training record completed. Please refer to the course Documentation Checklist for further details.
Regulations
- STCW regulation V/2 paragraph 8 and Section A-V/2 paragraph 4
- MNTB Passenger Ship Courses Criteria, 2nd edition
Approvals
Maritime and Coastguard Agency
Acceptance
This course may be accepted by other maritime administrations. Please contact us for details.
Available In Languages
English
