Conflict Management

Learning Topic: Health and Wellbeing

60 minutes

Product code: #0250

$20.00 Excl. Sales Tax

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Conflict can be encountered everywhere, whether in our personal life or at work. It can be a useful "release" of tension but it can also escalate into violence with high-risk consequences on board.

The aim of our course is to provide an understanding of how to manage conflict in the workplace and how to detect the early signs. We show you techniques to help prevent conflict situations from arising and help develop your awareness of the causes of conflict.

This course will give you an understanding of ways to manage challenging situations, building your confidence to deal with conflict effectively.

What you'll learn

Conflict Management Introduction

Why should we learn about conflicts?

What is a conflict?

How to handle conflicts constructively?

My toolbox


  • English


  • Engine – Management
  • Deck – Operational
  • Engine – Operational
  • Deck – Management